Awards & Recognition

Award winning service

2009

DOUBLE WINNER CCA Excellence Awards:
Teleperformance UK: Best Customer Experience in Sector - Central Government with Floodline
Teleperformance Portugal: Best Customer Experience in Sector - Financial Services

No. 1 CCF's Top 50 UK Call Centres:
F&C Investments ranked No. 1 overall, contact centre outsourcing partner Teleperformance
Learndirect voted 1st in the category UK's Best Performing Call Centre by Sector (Public Sector), contact centre outsourcing partner Teleperformance

WINNER IMRG e-Commerce Awards for Excellence:
Sainsbury's best customer service award for online groceries, contact centre outsourcing partner Teleperformance

WINNER Home Office Supplier Value Awards:
Teleperformance: Best example of performance improvement, for its work with Identity & Passport Service

2008

CCF's Top 50 UK Call Centres:
Teleperformance voted 3rd with F&C Investments

RUNNER UP Marketing Agency of the Year:
Marketing Agency of the Year 2008 - Teleperformance

2007

"We saw some excellent work. To the winners, enjoy the awards, you deserve them. They are a celebration of the best that direct marketing has to offer."
Marc Michaels, Director of Direct and Relationship Marketing - COI, Chair of the Judges, CONNECT Awards 2007

WINNER Marketing Direct and Direct Response Connect Awards:
Best Contact Centre Campaign in the Public Sector - Teleperformance with Identity and Passport Service

FINALIST Marketing Direct and Direct Response Connect Awards:
Jeff Smith, Chairman and CEO - Teleperformance, finalist for "DM Business Person of the Year", in recognition of his work in championing the industry

FINALIST Marketing Direct and Direct Response Connect Awards:
Contact Centre of the Year - Teleperformance

HIGHLY COMMENDED CCA Excellence Awards:
Best Outsourced Contact Centre - Teleperformance

RUNNER UP National Outsourcing Association Awards:
Outsourcing End-user of the Year - Identity and Passport Service with Teleperformance

RUNNER UP Marketing Agency of the Year:
Marketing Agency of the Year 2007 - Teleperformance

2006

Marketing Direct SMART Awards GOLD: Supplier of the Year

For more details select this link (PDF - 632kb)

Marketing Direct SMART Awards HIGHLY COMMENDED:
Best Work by a Contact Centre - with NHSBT

CCA Excellence Awards HIGHLY COMMENDED:
Best Outsourcing Partnership - with BAA

This page includes documentation for you to download or view. To view these files correctly you will need the appropriate software or a 'viewer' alternative. This viewer software is free to download and use and can be accessed from external websites by selecting one of the appropriate link below:

The above software links are supplied according to the licences and terms of the issuing organisations. All rights of ownership are recognised.