06 July 2010
Emergency budget will result in consumers demanding even greater customer service
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Case Study: UK's Leading Bank
We perform in solutions you can bank on
"Our close working relationship with Teleperformance is enabling us to strengthen and deepen our customer relationships." UK's leading bank
Service at a glance
- Outbound campaign selling Personal Accident Insurance using a team of 40 agents
- Contact between 70,000 and 100,000 pre-selected customers a month, using information drawn from the client's customer database
- Initial contract has been extended to a rolling programme, which also now includes the promotion of joint and family cover as well as higher levels of insurance
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