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06 July 2010

Emergency budget will result in consumers demanding even greater customer service

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Technical Support

We perform in technical support

With the increasing use of technology in modern society, there is a growing requirement to provide high-quality technical support.

Research from Teleperformance’s own clients has shown that customers who recently switched from competitors did so mainly due to the quality of the support service.

To offer the highest quality of service and expertise, Teleperformance has created a specialist UK Technical Support division. Teleperformance provides B2B and B2C Technical Support and Helpdesk services for some of the world's leading companies, operating 450 seats and 3 facilities management solutions across the UK.

Teleperformance’s teams of qualified experts are highly skilled and are able to provide you with the right level of technical support.

Available 24/7, our technicians and experts are able to deliver B2B and B2C support in any language.

Teleperformance provides 1st, 2nd and 3rd level helpdesk support for a major international technology manufacturer, covering eight European languages. As a facilities management solution, the team of 75 is based in the client’s European HQ in the UK - with a small team in their Belgium office.