Live Vacancies

Cape Town

Job Description

To lead manage, develop, motivate and organise a team to efficiently and effectively achieve campaign objectives whilst ensuring quality standards are adhered to at all times

The Selection Criteria

Experience

Supervisory experience of successfully, leading motivating and coaching a team either within a call centre or similiar work enviroment
Experience of personally meeting work targets
Good working knowledge of MS office, predictive dialer and automated sales technology

Qualifications

National Senior Certificate or Equivalent

Desirable:Formal contact centre qualifications

Skills/personal attributes

Strong customer focus
A natural ability to motivate and energise a others
Able to inspire and support a team towardsachieving targets
An enthusiastic, positive and resilient attitude
Willing and able to adjust to multiple demands and shifting priorities